SERVICE DELIVERY

What is the public opinion – is the administration is citizen-oriented or not? Can citizens give feedback on the quality of administrative services and is the feedback is publicly available? What do CSOs think about accessibility of administrative services? Do (and how) service providers publish information about offered services?

Find out in this WeBER infographic. Download the infographic here.

More about WeBER Project here.

Western Balkan PAR Monitor 2017/2018 here.

BiH National PAR Monitor 2017/2018 available here. (English). Report in local language here.